Shipping Policy

📦 Shipping Policy – Mytra Naturals Private Limited

At Mytra Naturals, we are committed to delivering your order in a safe, timely, and cost-effective manner. Please read our shipping policy carefully before placing your order.


🚚 Shipping Locations

We currently ship across India and to selected international countries.

For international orders, availability may vary depending on product type and local import regulations.


Order Processing Time

All orders are processed within 1–3 business days after receiving full payment.

You will receive an email or SMS confirmation once your order has been dispatched.


🕐 Estimated Delivery Time

Domestic (India): 4–7 business days

International: 7–21 business days (may vary based on destination and customs clearance)

Note: Delivery timelines are estimates and may be subject to delays due to weather, courier issues, or holidays.


💸 Shipping Charges

Domestic Shipping: Free for orders above ₹999. A flat rate may apply for smaller orders.

International Shipping: Charges calculated at checkout based on weight and destination.


📦 Packaging

All products are carefully packed to prevent damage during transit.

Fragile items like handicrafts and granite décor are double-boxed and cushioned for extra safety.


🛃 Customs & Duties (For International Orders)

Customers are responsible for any applicable customs duties, taxes, or import fees in their country.


Shipping Issues or Delays

In case of delayed or lost shipments, please contact us at 📧 mytranaturalsprivatelimited@gmail.com or 📞 +91 7240533555.

We will coordinate with the courier partner to resolve the issue promptly.


📬 Tracking Orders

Once your order is shipped, you will receive a tracking link via email or WhatsApp to monitor its journey.


📦 Multiple Shipments

If your order contains multiple items, they may be shipped separately for safety or logistical reasons.



⚠️ Customer Responsibility

  • Please ensure that the shipping address and contact details provided during checkout are accurate and complete.
  • Mytra Naturals is not responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete shipping information.
  • In such cases, any additional shipping costs for resending the order will be the customer's responsibility.